Sunway will collect directly from its Customers and persons privy to the Customers' use of the service (e.g. the beneficiary of the remittance order) ("Data Subject") and use (including the release to third party) information and document containing the Data Subject's name, NRIC/Passport number, email address, contact details, bank account information, Service usage / transaction history, computer IP address, mobile device geolocation and other numbers from and about the Customer's device (such as metadata including device properties, settings, applications, stored information and usage) and carrier, domain and host for connecting to the Internet, browser and operating system software the Customer uses, date and time the Customer access Sunway website or the Service, beneficiary information, transaction information, bank card detail amongst others when the Customer registers to the Service and/or use Sunway services (collectively, the "Personal Data") for the following purposes :-
Failure to provide compulsory information during registration to the Service will render Sunway unable to provide the Customer the Service. However, it is optional for a Customer to provide non-compulsory information.
Data Subjects' Personal Data provided to Sunway may be disclosed or transferred within the Sunway Group or to Sunway's licensees, business partners, advisors, service providers and/or participating merchants in the Service within or outside Malaysia, for the fulfilment of the Purposes. Sunway will treat the Data Subjects'' Personal Data as confidential and will not disclose or transfer the Personal Data to any other class of third parties except as specified herein unless if Sunway is under either a legal obligation or any other legal duty to do so.
Sunway has appropriate policies and practices in place to ensure that the Personal Data of the Data Subjects (including any updates) is transcribed accurately in Sunway's records. If the Data Subject becomes aware of any errors in his/her Personal Data, please log in to your Service account at www.sunwaymoney.com to correct such errors or notify us in writing immediately at the contact particulars set out herein below. If the Data Subject has any queries or complaints relating to the handling of his/her Personal Data, please contact Sunway at the particulars set out below. Sunway will address your queries, requests and/or complaints as soon as reasonably practicable.
The Data Subject may at any time request to limit the processing of the Data Subject's Personal Data or correction of the Personal Data of the Data Subject held by Sunway. Such requests must be made in writing via email as set out below:
Email address: email@example.com